Leave the suspected area
Avoid operating switches, appliances, or anything that could create a spark. Use your phone only after reaching a safe distance.
Little Elm, Texas · Residential leak guidance
Gas leak safety & testingin Little Elm, TX
If you smell gas or suspect a natural gas leak, leave the area immediately and tell others to leave. From a safe distance, call 911 and your gas utility. Do not wait for a routine appointment or try to locate the source yourself.
Leave immediately if you suspect a gas leak.
Suspected gas leak? Leave immediately.
From a safe distance, call 911 and your gas utility. Do not operate electrical switches or search for the source.
Read Atmos Energy’s gas safety instructionsLeave first. Call from a safe distance.
When this is the right investigation.
Suspected gas line leaks require immediate emergency precautions before any service inspection or repair can be scheduled.
- A rotten-egg or sulfur-like odor.
- Hissing near gas equipment or a gas line.
- A suspected gas release, even without a clear odor.
This website is not an emergency dispatch service. Online advice cannot determine whether a property is safe to enter.
Understand the scope
Safety comes before testing.
Use these points to discuss the proposed assessment. The exact method depends on the system, access, and findings at the property.
Prepare for the conversationContact emergency help
Call 911 and the gas utility from a safe location. Follow their instructions about access and when it is safe to return.
Discuss testing after the hazard is addressed
Any customer-owned gas piping assessment or repair needs a professional qualified for the specific work. Ask about testing, responsibility, and requirements for restoring service.
Questions after the hazard is addressed.
Discuss routine inspection or repair only after emergency responders or the utility have addressed the immediate concern.
- Has the utility or emergency responder cleared the immediate hazard?
- Which party is responsible for the affected piping?
- Who is qualified to perform the required work?
- What inspection or testing is needed before service resumes?
Your questions, answered
Gas safety questions.
Should I use this website to report a gas emergency?
No. Leave the area and contact 911 and the gas utility from a safe distance.
Can I look for the source myself?
Do not attempt to locate or repair a suspected gas leak. Avoid possible ignition sources and follow emergency instructions.
Does a water leak inspection include gas testing?
Do not assume so. Gas and water systems involve different equipment, hazards, and qualifications.
Safety is the first step.
Suspected gas leak? Leave immediately and contact emergency help from a safe distance.